James Wright
UX Designer
Professional summary
UX designer with 4 years of experience creating user-centered digital products. Conducted 100+ user interviews and usability tests. Led redesigns that improved task completion rates by 40% and reduced support tickets by 25%. Expert in Figma, user research, and design systems.
Experience
UX Designer
2022 – PresentClearpath Health
- •Led end-to-end UX design for a patient portal used by 50K+ users, from discovery research through final UI implementation
- •Conducted 60+ user interviews and usability tests, synthesizing findings into actionable design recommendations
- •Redesigned the appointment booking flow, improving task completion rate from 62% to 91% and reducing average time-on-task by 45%
Junior UX Designer
2020 – 2022Tidal Wave Software
- •Created wireframes, prototypes, and user flows for 5 product features across web and mobile platforms
- •Built and maintained a Figma design system with 150+ components used by a 4-person design team
- •Ran bi-weekly usability tests with 5 participants per round, identifying and prioritizing 30+ UX improvements
Education
B.A. Human-Computer Interaction
University of Texas at Austin
2020